By installing or using this software and any applications used in conjunction with this Software (“Software”) provided by TVS Electronics Limited (“TVS-E“, “Us” or “We”), you (the user) agreeing to bound by all of the terms set forth below. Your license to the software is subject to prior acceptance of this End User License Agreement (“EULA”).
You agree to use the Software only for the purpose it is intended, and not misusing it in any way, infringe or clone or edit or modify or alter it in anyway.
In connection with your use of the Software, we may send you service announcements, administrative messages, and other information, and you agree to act on those as required.
Privacy Policy: We encourage you to review our privacy policy, under the link ---- available in the APP. You agree to be self apprised, by visiting the abovementioned link, for any updates or changes made by TVSE to the policy. You hereby accept and agree that TVSE shall not be liable to specifically inform any such updates/changes shall not be liable to specifically inform you of any such updates/changes made to the Terms and Conditions, save and except, the same being periodically updated by TVSE, in the abovementioned link. By agreeing to this End User License Agreement you are also agreeing to our Privacy Policy. Our Privacy Policy governs the collection, use and disclosure of information we collect from you. The information we collect is stored and processed by us on servers in India and potentially other countries. By installing the Software you consent to any such transfer of your information outside your country and/or outside the country where you use or have installed the Software. You hereby unconditionally agree to inform your Customer and obtain appropriate consent for storing and using their information by TVS-E. Your continued use of the Software following any such changes will be considered as you consent to the amended Privacy Policy.
Limited License and Ownership: TVS-E, the licensor of the Software, grants you a non- exclusive and non-transferable limited license to install the object code version of the Software on one device and to use the Software on such device only. You agree that the Licensor and its licensors retain all right, title and interest in and to the Software and has unconditional right to lock-out or disable the software. You agree to erase the Software from your wireless device upon receipt of notice from the Licensor.
Restrictions: You agree not to reproduce, modify, make derivative works or distribute the Software to any third party. You agree not to decompile, disassemble or reverse engineer, attempt to derive the source code of the Software. You agree not to (i) remove any copyright or other proprietary notice from the Software, or (ii) rent, lease, lend, upload, host, sell, or sublicense the Software, in whole or in part.
Warranties and Disclaimers: THE SOFTWARE IS LICENSED TO YOU “AS IS.” LICENSOR AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES REGARDING THE APPLICATION, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON- INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Disclosure of Data and Retention: TVS-E shall disclose data, if it is bound to do so by any law if it has been expressly authorized to do so by the User concerned. TVS-E will retain Data for such duration as may be necessary to comply with legal requirements, resolve disputes and enforce its policies.
The Software and documentation and all improvements, enhancements, modifications and derivative works thereof, and all Intellectual property Rights therein, are and shall remain the sole and exclusive property of the LICENSOR. You agree that the Software is Licensed to use, not sold. The Software is protected by Patent, Copyright, trade mark, trade secret and other laws, including, without limitation, international treaties.
Except for the License rights granted to the Licensee in this Agreement, no other rights with respect to the Software are implied.
Termination: This Agreement shall terminate immediately, without notice, if you fail to comply with any material term of this Agreement. Upon termination you agree to immediately erase the Software from your device. Termination is in addition to and not in lieu of any other rights and remedies Licensor may have.
Refund/ Cancellation: There is no cancellation / refund, however please connect with customer support for any change in subscribed plan.
No support: Neither Licensor nor its licensors are obligated to provide any maintenance, technical or other support for the Software.
The Software application will be free for the initial one month and thereafter will be a paid version.
The software application will have different version can be upgraded based on the customer requirements.
Indemnity. You hereby agrees to indemnify, defend and hold harmless TVS-E and each of its Affiliates from and against any claims, losses, demands, liabilities, costs and expenses (including reasonable attorney’s fees and costs and expenses related thereto) suffered or incurred by TVS-E, its employees and its affiliates resulting from breach of any of the terms and conditions and/or from the use of software by you or by any other person authorized by you, including your customers.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE LICENSOR OR ITS LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, INDIRECT OR DIRECT DAMAGES OF ANY KIND ARISING OUT OF THE USE OF THE APPLICATION (INCLUDING BUT NOT LIMITED TO LOST DATA, LOST PROFITS, LOSS OF REVENUE, QUALITY OF LISTED PRODUCT), EVEN IF THE LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIAILITY OF TVS-E UNDER THIS AGREEMENT, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT SUM OF RUPEES TEN THOUSAND ONLY (INR 10,000/). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Export: The Software is subject to the export control laws and regulations of the Indian Government and other jurisdictions. You agree to comply with all such laws and regulations.
Compliance with Law. You agree to comply with any and all laws applicable to or governing your conduct in connection with this Agreement.
Law and Jurisdiction. The terms and conditions shall be governed by and construed in accordance with the Indian Law. Any dispute relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India.
Miscellaneous. If any provision hereof is held illegal, invalid or unenforceable, in whole or in part, such provision shall be modified to the minimum extent necessary to make it legal, valid and enforceable, and the legality, validity and enforceability of all other provisions of this agreement shall not be affected thereby. This agreement constitutes the entire agreement between you and the TVS-E regarding its subject matter and supersedes any prior agreement, whether written or oral, relating to the subject matter of this agreement. No modification or alteration of this agreement will be valid except in writing signed by you and the TVS-E.
TVS-E Privacy Policy. This Privacy Policy addresses both users who actively choose to use our Software, as described below and also to individuals whose personal data we may process as part of our operation. This Privacy Policy describes our policies on the collection, use and disclosure of your information through our Software Application (“Software” or “Software Services”). When using our Software you agree to this Privacy Policy.
We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you may understand it and any subsequent changes made to it. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SOFTWARE IMMEDIATELY AND UNINSTALL WHERE RELEVANT.
Data we collect: We collect the following types of data from you when you use the Software (“User Data”):
Information you provide to TVS-E: The information Software will collect about you and your business includes: business owner name (first name, middle name, and last name), date of birth, pan number, mobile number, landline number, address, pin code, business name, business license number, date the license number is valid until, business category, business address, pin code, and contact number. If you are required to create a password, you should choose one that is known only by you.
Personal Information: By Personnel Data, we mean information that identifies you or may indentify you that are stored and collected while using the Software. The Personal Information we collect and retain includes your IP address, your name and email address, identifying documents (driver license/ID/passport), office/home address, payment and billing information or other information.
Information to your Customer: You are obliged to appropriately inform your customer how you will be using the information, including the manner of sending the offers or advertisements to their phones via SMS or email or Whatsapp messages.
General Usage Information Collected: Software required you to register and provide us information to create Software Services may allow you to enter information about your customer. We’ll collect information about how you use our Software Services such as: (i) the services that you access, (ii) information about the links and/or advertisements that you click, (iii) the frequency and duration of use, and (iv) the fact that you use certain features or functions. We will use this information in order to provide and improve our Software Services. Additional information that will be collected includes monthly sales stats and details and pricing of products sold in retail shop. The information you provide will be stored on our or a third party service providers’ servers.
Information you submit: If you voluntarily submit information to us – for example, if you participate in a survey, provide us feedback, or respond to our request for information – we will collect the information you submit. In each such instance, you will know what data we collect, because you actively submit it. We will use the data you voluntarily submit to us for the purposes we describe in this Privacy Policy, as well as any purposes that we describe to you when we collect such information.
Transactional Information: We collect all transactional data as it relates to bills/ memos created to customers, purchase orders raised to distributors, invoices received from distributors, inventory information, product, brand information will be saved and processed on TVS-E servers. Data will also be backed up for disaster recovery.
Accept the default GST rates and HSN codes provided in the system and agree to validate/ change them in the system before billing. TVS-E is providing the VAT/ GST rates and HSN codes for ease of system use and is not responsible for their accuracy. TVS-E is not liable for the accuracy of the VAT / GST rates and HSN codes supplied by default with the system, hence TVS-E is not liable for error in any VAT / GST rates calculations and HSN codes
Cross-Border Transfer. The information we collect is stored and processed on servers in India, and may also be transferred to other countries. By using the TVS-E Software you consent to the transfer of the information described in this Privacy Policy to locations that may be outside of the country in which you live, and such places may be in the United States, within one or more European Countries, and/or in one or more countries within Asia, Africa or Australia. If any provision within this Privacy Policy is held to be invalid or unenforceable in a territory, such provision shall be struck with respect to such territory and all remaining provisions shall be enforced.
Use of Information.
In addition to the other uses of your information described in this Privacy Policy, we may use and process the data we collect for the following general purposes:
To provide, protect, and improve our Software, and our systems;
To respond to requests that you may send us such as your request for information;
To develop new products and services, and other internal business purposes;
To protect our rights and the rights of our users;
Any other use we describe at the point where we collect the data.
You agree that, with your prior consent, TVS-E has the right to commercially use advertising space and time at the store LED / Plasma / TV screen which includes rights for screening / displaying advertisements including slides and advertisement commercials in the store LED / Plasma / TV screen during all the store working hours every day when the store is open.
You agree to grant TVS-E the right to utilize adequate space up to the limit specified by the store owner (landlord) or other mutually agreed space within the store premises to facilitate promotional activity to be carried out by the advertisers contacted by TVS-E / their agents, such as product launch / demos / sampling etc.
To the extent permitted by applicable law, we reserve the right to combine the various types of data that we collect and to combine the data that we collect with anonymous or aggregated data (e.g., demographic information) that we obtain from third parties or other sources. We may use the combined data for any of the purposes described in this Privacy Policy.
Data Sharing. We do not share your personally identifiable information with others, except as follows: We may share your information with agents, service providers, vendors, contractors, or affiliates who process the data only on our behalf for the purposes set forth in this Policy and under terms of confidentiality. We may also share your information as required by law or in the interest of protecting or exercising our or others legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Finally, we may also share your personal information where you have granted us permission.
Opt Out. If you do not want us to collect, use, and share the information we describe in this Policy, please notify us of your decision to opt out, discontinue your use of TVS-E Software, and uninstall or clean your devices of any TVS-E software or licenses.
Accessing and Changing Your Account Information. You can review the personal information you provided to us and make any desired changes to your username, password, and phone number at any time by logging in to your account. Please be aware that even after your request for a change is processed, TVS-E may, for a time, retain uncorrected, residual information about you in its backup and/or archival copies of its database. To access other personal information we may have associated with your account, please contact us through the Contact Us section below. Upon request we will provide you a copy and/or description of any personal identification information we hold about you within in a reasonable time and we will correct or delete it upon your request.
Security and Confidentiality. We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. It is your responsibility to protect the security of your login and password information. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.
In the event of any transaction processing issues on the payment gateway, TVS-E shall not be liable for any dispute arising out of or in connection with the same.
Contact us. Please feel free to contact us with any comments, questions or suggestions you might have regarding the information practices described in this statement. You may contact us by writing to us at: “Arihant E-Park”, No. 117/1, 9 th Floor, L.B. Road, Adyar, Chennai- 600 020.” Or E-mail: webmaster@tvs-e.in.
Effective date: 20/01/2024
By clicking, “I Agree” I have read, understood and agree to the terms and conditions in this Agreement.